Privacy Policy
At Golden Chai Casino, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or use our platform (goldenchai.com). By using our services, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information you provide voluntarily, such as your name, email address, and other details when you create an account, contact us, or interact with our platform.
1.2 Non-Personal Information
We also gather non-personal data related to your interactions with our website, including your IP address, browser type, operating system, and browsing behavior. This helps us improve our platform and enhance your user experience.
1.3 Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and customize your interaction with our site. You can manage or disable cookies via your browser settings, though this may limit some site features.
2. How We Use Your Information
2.1 Enhancing Your Experience
The information we collect is used to operate, maintain, and improve our platform and services. This includes personalizing your experience, addressing your inquiries, and ensuring the security of our website.
2.2 Communication
With your consent, we may use your contact details to send updates, offers, and other relevant communications. You can opt-out anytime by following the unsubscribe instructions in our messages.
2.3 Analytics and Improvement
We analyze non-personal data to understand user behavior, improve our services, and introduce new features tailored to your preferences.
3. How We Share Your Information
3.1 Trusted Service Providers
We may share your information with trusted third-party service providers who assist in our operations, manage our platform, or offer services on our behalf. These partners are obligated to protect your data and use it solely for the agreed purposes.
3.2 Legal Obligations
Your information may be disclosed if required by law or to protect the rights, property, or safety of Golden Chai Casino, our users, or others.
3.3 Business Changes
In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new organization as part of the transaction.
4. How We Protect Your Information
4.1 Security Practices
We employ advanced security measures, including encryption, secure servers, and regular audits, to protect your personal data. While we take extensive precautions, no online system is entirely immune to breaches.
4.2 Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy, unless longer retention is required by law. Once no longer needed, your data will be securely deleted or anonymized.
5. Your Rights and Choices
5.1 Access and Updates
You have the right to access and update the personal information we hold about you. You can contact us to make changes or request a copy of your data.
5.2 Unsubscribe from Communications
You can opt-out of promotional communications by using the unsubscribe link in our messages or by contacting us directly. Please note, you may still receive non-promotional emails related to your account or services.
5.3 Deletion Requests
If you wish to delete your personal data, please reach out to us. We will take reasonable steps to fulfill your request, unless legal or business obligations require us to retain the data.
6. Children’s Privacy
6.1 Age Restrictions
Our platform is intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided us with personal data, we will take immediate steps to remove it.
7. Updates to This Privacy Policy
7.1 Policy Changes
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be marked with a revised “Last Updated” date at the top of the policy. We encourage you to review this page periodically to stay informed about how we handle your data.
8. Contact Us
8.1 Get in Touch
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please use the contact form available on our website.